It hasn’t been the best of times for Uber Nigeria – from one bad feedback after the other, the flagship transport system in modern Nigerian states – Lagos, Abuja – are taking the hits for its recent drop in customer service .
It’s been a serial case of either a Bad Experience with Drivers, delayed response time to inquiries, general bad service to customers among othere.
— Uchechi (@onuoha_uchechi) June 24, 2017
Lmao 🤣🤣🤣 mine was sort of different, the UBER DRIVER picked the wrong passenger on my behalf and was even arguing with me 😒
— BLACK PANTHER 🇳🇬 (@justdareyzeal) June 24, 2017
@UberNigeria your drivers are ruining your business ! Always asking me to cancel then u guys charge me for cancelling and they are rude AF
— #bojonthemicrophone (@BojDRB) June 24, 2017
Uber Nigeria is a scam. Booked a ride, driver couldn't locate me for more dan 40mins despite all d calls n description. Told him to cancel
— The PiousOne🔵🔴مريم (@Marmyla) June 24, 2017
Before the long list of competitors that comes close to offering similar services the globally acknowleged giant of transport begin to devour the fall out of aggrevied customers, Uber Nigeria has taken steps to reassure its customers that it listens and has been on its toes to satisfying them while winning back their trust by arresting the negative public image. The 40% price reduction it started off with just a few months ago to chase away a similar offer of price reduction by Taxify, an Estonian international transportation network company is somewhat of a carrot riders have taken advantage of. This time around, it wants more people to get on board and register their vehicles to make extra cash.
By following the URL it has shared all around Lagos Out-Of-Home Media – t.uber.com/makeextracash – web visitors who are caught by its new proposal of promise of better service delivery.
In July 2014, Uber Lagos commenced its operations in Lagos State, Nigeria.